PRIVACY

Privacy Policy

Last updated: 23 September 2026

NameBid respects your privacy. This policy explains what personal information we collect, why we use it, how long we keep it and the choices available to you.

1. Who controls your information

NameBid is the independently operated UK domain-auction marketplace responsible for personal information collected through this service. Business correspondence: 16 Lord Street, Halifax, HX1 5AE, United Kingdom. Privacy enquiries can be sent to hello@namebid.co.uk.

2. Information we collect

• Contact details such as your name and email address.
• Domain, registrar, reserve price and ownership information submitted by sellers.
• Bid, offer, transaction and transfer information when live trading begins.
• Identity or verification evidence where needed to prevent fraud.
• Technical and security information such as IP address, browser type, timestamps and service logs.
• Messages and records of communications with us.

3. Why we use it

We use information to review listings, verify participants, operate auctions and buyer requests, communicate about submissions, support domain transfers, keep the service secure, resolve disputes, improve the marketplace and meet legal obligations. NameBid Wanted publishes only the buyer's brief, category, budget and deadline; buyer and responding-seller contact details remain private and are shared only when needed to facilitate a requested introduction.

If you request an auction alert, we use your name and email address to verify the request and send activity updates for that auction. You can stop alerts by contacting hello@namebid.co.uk.

4. Legal bases

Depending on the activity, we process information because it is necessary to take steps at your request or perform a contract; because we have legitimate interests in operating a safe marketplace and preventing fraud; because we must comply with law; or because you have given consent where consent is required.

5. Sharing information

We do not sell personal information. We may share the minimum necessary information with the buyer or seller involved in a transaction, identity and fraud-prevention providers, payment or escrow providers, hosting and communications suppliers, professional advisers, registrars, Nominet, courts, regulators or law-enforcement bodies where lawful and necessary.

6. International transfers

Some service providers may process information outside the UK. Where this happens, we use an appropriate legal safeguard, such as an adequacy regulation or approved contractual protection.

7. Retention

Unsuccessful seller submissions are normally kept only as long as needed for review, security and dispute purposes. Transaction and verification records may be retained longer where needed for contracts, fraud prevention, tax, accounting or legal claims. We delete or anonymise information when it is no longer reasonably required.

8. Security

We use reasonable technical and organisational measures to protect information. No internet service is completely secure, so users should avoid sending passwords, payment-card details or transfer credentials through ordinary messages.

9. Anonymous website statistics, cookies and local storage

NameBid records limited, aggregated website statistics so we can understand which pages are useful, where visits originate and where the bidding process may be abandoned. These records may include the page viewed, referring website, campaign source, broad country, device category, bidding-step events, a temporary random session identifier and timestamp. The analytics system does not set an analytics cookie and does not store full IP addresses, names, email addresses, precise locations or advertising profiles. Detailed anonymous analytics records are normally retained for no longer than 90 days.

NameBid may use essential technologies needed to operate and secure the site. The watchlist is stored on your device. If advertising, cross-site tracking or other non-essential technologies are introduced, we will provide appropriate information and consent controls before using them.

10. Your rights

Under UK data-protection law, you may have rights to be informed, access your information, correct it, request deletion, restrict or object to processing, and receive certain information in a portable format. You may also withdraw consent where processing relies on consent.

11. Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

12. Updates

We may update this policy as the marketplace develops. The current version and its effective date will always be published on this page.